Pros. -I did not know what computer to pick because there are some many of them, so I spoke with a dell representative and he suggested this model. He understood what I needed and expected from a desktop. -Computer is extremely fast, computer start up time is less than 1 minute -Visual graphics are amazing -No lag when switching between many open windows (alt-tab) -I initially had an issue with my internet speed where it was extremely slow after I received the computer. The dell support team gave great customer service, showed tremendous patience,assisted in resolving my issue and followed up the next day to see if an issues lingered. In the end, it was my ISP modem that was giving me the trouble and not the computer itself.
Cons. -I use 2 monitors when on my desktop. After I received and setup the computer, I found out that a dual monitor cable was not included with the computer. The ports on the video card are very close to each other(1 HDMI and 1 DVI). I used a VGA to DVI converter for 1 monitor and the converter takes up space, so instead of using a DVI to HDMI converter. I needed to buy a new DVI to HDMI cable, suggested by the dell customer service, for the other monitor.
The XPS 8500 I bought is awesome! I was looking for a dual dvi 1-2g graphics card, I ended up with a graphics card I couldn't find a lot of information on, but the ports are one DVI and one HDMI. The ports are so close I couldn't even use an adapter, I had to find an hdmi cable that could convert to dvi to be able to use both monitors. Other than that, I LOVE my system! It's fast, has a LOT of usb ports, both v2 and v3. It's great!
The computer and accessories arrived in a short amount of time. I don't really need to computer for anything but classwork and internet and it's been great so far. It's super fast and I haven't had any problems.
This computer is my third personal computer purchased from Dell over the years. It replaces my ten year old Dell Dimension 8250 which has become a storage and print server.
My XPS 8500 has taken over the 8250's duties for fun, financials, browsing and for FPGA and a little software development from home.
While I miss having my old non-USB laser printer close at hand, the number of simultaneous tasks and no waiting provided by the solid state primary disk and i7 processors more than make up for the inconvenience.
Pros:browsing web, financial analysis, fpga development and simulation, fun
I received the product earlier than expected, customer service was amazing. My PC came perfectly packaged, set up was almost automatic, the first time ever that a plug and play product worked as advertised. Performance is awesome! Even though I did not get the SSHD start up takes less than a minute, and when I put the computer to Sleep, start up is less than 15 seconds!
Pros:work as a translator, surfing the net video streaming
I purchased this to replace a relatively new HP Pavilion i5 based desktop that had given me intermittent problems that escaped any solution.
At first receipt of the XPS 8500 I had a mysterious lockup. The next few days it happened again. To make a long story short, DELL replaced the motherboard on suspicion that it could have been the problem. Service was fast and professional, and I have upgraded the computer with an SSD and additional memory, all without a hitch. It has been fast and totally problem free since the repair.
Pros Easy to upgrade, excellent documentation, fast, runs cool. Lots of USB 3.0 ports!
Cons Only one SATA III port, with the others (3) SATA II.
I knew this computer was going to be great! I just did not know how awesome it was until I started to use it. I have had several high intensity CPU applications running and not a hint of degradation. The components are the latest, allowing me the availability to utilize USB 3.0 or Bluetooth 4.0. I am also not concerned if any new application will work with my computer. I know I have a computer that is well built and do what I need now, and into the future!
This is a great computer and I am very happy with it's multi-tasking capabilities. I can run several Adobe design software products simultaneously with no trouble at all. Can't even tell the computer is running it's so effortless! I would highly recommend the Dell XPS 8500. My last computer, a Dell XPS 400 went strong for nearly 8 years!!! The transition from the XP operating system to Windows 7 is a dream come true. (I am so glad I missed Vista!)
My only criticism would be that the computer came with MacAfee Security pre-installed and it I could not uninstall it without help from Dell support. It gave me some firewall issues as far as browsing the internet properly. I will say, however, that Dell support was incredible; friendly and efficient! Had my issues solved in less than an hour - all online! They even recommended a great program to keep my system running smoothly, eliminating spyware and other issues that may arise.
I would definately recommend this computer, and Dell in general, based on my own personal history with their products and support.
I needed a speedy reliable computer for our graphic arts dept and I needed it fast. We had a problem with our MAC and my art dept said once that thing goes they want to switch back to PC, specifically a Dell. I had it in their office in less than 48 hours. I need to order another Dell this week!
Pros:graphics, data entry
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Review 351 for XPS 8500
Duration of Product Use:Over 6 months
Level of Expertise:Good
Blazing Fast iMac Smoker!
PostedJune 26, 2012
Yes, I would recommend this product
My main use for this machine is editing high definition video. After using an iMac and FCP, I got frustrated with the hours of time it was taking to transfer all my AVCHD files to Quicktime first, then having to do a time consuming second render just to preview the video so I could begin editing. Then, a third rendering process to create the master file and a fourth rendering process to create the final DVD. For a one hour project, this involves nearly 24 hours of rendering time!
The DELL XPS allows me to drop my AVCHD files directly into the VEGAS editing timeline and begin editing as soon as the files arer copied tot he hard drive (about four minutes for one hour of video). There is no secondary rendering process needed, so I can start editing in five minutes as opposed to five hours on the iMac.
The DELL blazes through the final DVD rendering in under an hour for a one hour program as opposed to nearly 16 hours for the iMac. Plus, I didn't have to convert my files three times, so the finished DVD looks better than the finished DVD on the iMac made from the exact same source files.
From start to finish, my one hour video DVD took over 24 hours on the iMac, and under two hours on the DELL XPS. I can pass that 22 hours of savings on to my clients in less cost to them,
I bought this computer for my son to replace his old Inspiron 530... The old computer did not have a good video card and was just that "old". He is so happy... all of the sites he visits and games that he plays is like "click and go".. No lagging anymore. Attaching usb cables to the tower is so simple... they are located on the top and are slightly slanted for easy connection... no more hurting my neck to get a usb plugged in. I am very happy with this computer... My son is ecstatic! I have the old one... :o( lol Thanks Dell... great computer and quick ship!
I'll make this short and sweet. The xps 8500 is tons better than our old system. It's just as described/expected. Customer service was stellar! Had a couple hiccups with my payment &the delivery. They handled everything fast & professionally. Definitely recommend
I am delighted with my Dell computer purchases X 2 over the past month! I needed an new computer for my scrapbook store to make custom scrapbook papers for my customers. My poor old computer was dying and could no longer keep up. I emailed Dell and they figured out a system that would completely meet my needs and my budget! It was shipped in a timely manner and I am delighted to say it is fabulous! I also a week later had to replace a tower for my daughter and sent them all the info I could pull off her old computer as to our needs. I am extremely computer challanged and was fearful of not getting the 'right thing". Again, customer service talked me right through the proces, found ecxacty what she needed and made the price work for my budget! Customer service to me is extremely important #1 and being a business owner myself, I know first hand how difficult if not impossible it is to FIND good quality customer servcie! I know I will be well supported with Dell and their fine staff! I highly recommend their company and products to all!
Pros:with a winsign program to make custom paper, college, creating videos and demo tapes, business
I have an XPS laptop computer and I love it. I needed a desktop at home, so I bought an XPS with a 1TB Hard Drive. The speed on both computers is unbelievable. I use them for personnal use and my son plays his games and listens to his music. We also watch TV on them. I have a webcam for both and it is great. Both of my Dell XPS computers were the best investments I ever made. I would definetly recommend these computers to anyone who needed a new one.
Pros:personnal, music and tv, games, school work, internet
I have been purchasing Dell computers for my home and business for well over ten years now. I am only a couple of months into my newest purchase of XPS 8500 3rd Gen Intel® Core™ processor desktop and I am very happy with it. Also, I received excellent support from Dell Customer Care. One of my packages was shipped back and Dell Customer care immediately shipped another one. Outstanding follow up. Unless you are able to and have time to build your own computer, Dell.com is the way to go. You’ll also get very reasonable prices if you sign up for their emails and patiently follow their sales.