Customer reviews for Inspiron 15R 5520
Inspiron 15R 5520
Inspiron 15R 5520
Rating breakdown 206 reviews
5 Stars
69
4 Stars
61
3 Stars
26
2 Stars
15
1 Star
35
(206 reviews) 198
141 out of 20668%of customers recommend this
Customer reviews for Inspiron 15R 5520
Review 1 for Inspiron 15R 5520
Overall Rating
Reviewed by:patriots123(CT united States)
Duration of Product Use:Less than a month
Level of Expertise:Expert
Title:
Very Impressed....Love Dell
PostedNovember 4, 2012
Yes, I would recommend this product
I am going to start of by saying that I was an apple product kind of guy I had a mac book and after having it for about three years and realizing apple products are same every year with no new innovations, so I came to dell. It has been two weeks with my Inspiron 15 R laptop today and all I can say is it is amazing. I love the compact size of the laptop and the screen a beautiful LED that’s makes all the colors pop. The speakers on the laptop are outstanding. I used to always play my MacBook on high and even then I could not hear the music or videos being played but Dell’s speakers are amazing very loud. I actually don’t even put the volume all the way and the speakers are still extremely loud and clear. The touch pad is amazing nothing fancy just plain and simple with multi touch features which I enjoy. The one minor dislike I have with the laptop it’s just a tad bit bulky the weight is not a problem but it could have been a little thinner, but other than that it’s an amazing laptop. Dell have outdone themselves and made me a believer in their products and I am sold for life. I give the laptop a 5/5/
Response from Dell.comBy AnthonyAforDell, Customer Reviews, November 6, 2012
Hey patriots123,
I am thrilled to hear that you are enjoying your Dell Inspiron 15R! It sounds like you made the right choice with this one.
If you are interested in a more compact and lightweight laptop, you may be more interested in the Dell Ultrabooks rather than the Inspiron 15R. Either way, I am confident that you will be happy with your purchase!
Again, thank you for your feedback and thank you for choosing Dell!
I am thrilled to hear that you are enjoying your Dell Inspiron 15R! It sounds like you made the right choice with this one.
If you are interested in a more compact and lightweight laptop, you may be more interested in the Dell Ultrabooks rather than the Inspiron 15R. Either way, I am confident that you will be happy with your purchase!
Again, thank you for your feedback and thank you for choosing Dell!
+192points
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Review 2 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
3
/
5
Value
4
/
5
Reviewed by:A3B08(Mangalore, Karnataka, India)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Student
Title:
good product
PostedMay 8, 2013
Yes, I would recommend this product
user frendly. it has good speakers.... love working on it
Pros:speakers system is good, display is great
Cons:battery back up must have been better, keyboard must have contained numpad
-1point
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Review 3 for Inspiron 15R 5520
Overall Rating
Features
3
/
5
Performance
3
/
5
Value
5
/
5
Reviewed by:Davej57butch(East Providence, RI, USA)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Parent
Title:
Great value
PostedApril 30, 2013
Yes, I would recommend this product
Bought this as a demo model and am very pleased with it.
Response from Dell.comBy SaraTforDell, Customer Reviews, May 1, 2013
Hello Davej57butch,
Thank you for your review. It is always great to hear that you got a system that works well for you.
Thank you for choosing Dell!
-SaraT
Thank you for your review. It is always great to hear that you got a system that works well for you.
Thank you for choosing Dell!
-SaraT
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Review 4 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
4
/
5
Value
5
/
5
Reviewed by:nsd91(Mumbai)
Duration of Product Use:3-4 months
I use my PC for:Everyday Computing
Your Lifestyle:Student
Title:
This product has great features for an affordable price
PostedApril 20, 2013
Yes, I would recommend this product
Purchased this product in december, and so far no problems of any sort. excellent performance gaming wise though there is a little bit of overheating, nothing that a cooling pad does not fix. display is brilliant. Overall Sexed Deal!!!!
+1point
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Review 5 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:k9i6m9(California, USA)
Duration of Product Use:1-2 months
Level of Expertise:Average
I use my PC for:Everyday Computing
Your Lifestyle:Retired
Title:
Great laptop
PostedApril 7, 2013
Yes, I would recommend this product
The speed and ease of use of this product are phenomenal. It's like having a desk top computer, except you are using a laptop.
I decided to upgrade my computer to a wireless mouse, since the mouse was forever moving away from me and I would lose it. I strongly recommend, this laptop, from surfing the internet to using word to create documents is seamless and I am so happy I got this computer. The price was very affordable for the general laptop computer. If you are new to Windows 8, as I am, there is a book I got from Staples, called "Windows 8 for Dummies", that I highly recommend.
I decided to upgrade my computer to a wireless mouse, since the mouse was forever moving away from me and I would lose it. I strongly recommend, this laptop, from surfing the internet to using word to create documents is seamless and I am so happy I got this computer. The price was very affordable for the general laptop computer. If you are new to Windows 8, as I am, there is a book I got from Staples, called "Windows 8 for Dummies", that I highly recommend.
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Review 6 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
4
/
5
Value
4
/
5
Reviewed by:RB33(Blair, NE)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Professional
Title:
Review
PostedApril 5, 2013
Yes, I would recommend this product
This new computer is slower that my old computer. The bad thing is that I hate windows 8, it is shower than windows 7. It takes more steps to do anything with windows 8. I would like to go back windows 7. My life was much simpler with windows 7. I was told that windows 8 would be much better that windows 7. This is not true.
-2points
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Review 7 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:gaurav007(Jaisalmer, Rajasthan 345001, India)
I use my PC for:Everyday Computing
Your Lifestyle:Student
Title:
amazing product!!!!!1
PostedMarch 23, 2013
Yes, I would recommend this product
this is a very nice laptop!!!!!! it is nice in everyday computing!!!!!!!!!!!
Pros:superb picture quality
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Review 8 for Inspiron 15R 5520
Overall Rating
Reviewed by:Lynda1(Maryland, USA)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Retired
Title:
Nothing but problems with this laptop!
PostedMarch 20, 2013
No, I do not recommend this product.
Nothing but problems!! windows is a nightmare...I would not purchase the product again
Response from Dell.comBy DonaldDforDell, Customer Reviews, March 21, 2013
Hello Lynda1,
Sorry to hear about your problems with the Inspiron 15R (5520). You did not provide any details as to what you are experiencing. If you could take a moment and contact our Dellcares team, they may be able to help you out. Check them out at:
Social Support Team Contact:-
Twitter - @DellCares (http://bit.ly/Hhh2SQ)
Dell Community Forum (http://dell.to/GY65Xz)
Dell Facebook (http://bit.ly/HlJ9LZ)
I know they can help!
Sorry to hear about your problems with the Inspiron 15R (5520). You did not provide any details as to what you are experiencing. If you could take a moment and contact our Dellcares team, they may be able to help you out. Check them out at:
Social Support Team Contact:-
Twitter - @DellCares (http://bit.ly/Hhh2SQ)
Dell Community Forum (http://dell.to/GY65Xz)
Dell Facebook (http://bit.ly/HlJ9LZ)
I know they can help!
-1point
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Review 9 for Inspiron 15R 5520
Overall Rating
Features
1
/
5
Performance
1
/
5
Value
1
/
5
Reviewed by:Anthony25(Galway)
Duration of Product Use:Less than a month
Level of Expertise:Average
I use my PC for:Everyday Computing
Your Lifestyle:Retired
Title:
The Dell product is grand
PostedMarch 17, 2013
No, I do not recommend this product.
Whilst my new Dell Inspiron 15R is obviously a very good upgrade on my previous Inspiron the addition of Windows 8 is simply a disaster. I cannot understand the language, layout, instructions and so on. This laptop apparently cannot relate to my printer, Windows 8 layout for emails is far too complicated to understand, I cannot copy a CD without expert help etc, etc. I am sorry to write like this but you have asked for the comments and other colleagues also find Windows 8 quite beyond them and in some cases it has brought them to tears! I simply cannot use the machine and it has sadly been an entire waste of money.
Response from Dell.comBy DonaldDforDell, Customer Reviews, March 18, 2013
Hello Anthony25,
Thank you for sharing your opinion. I can appreciate your dissapointment with a new operating system. I did not like XP, Vista, or Windows 7 when they first released. Until I am completely familiar with Windows 8, I will not be sold either. With each operating system, there is always a learning curve. I would even try checking the Microsoft website for downgrade options. Microsoft does offer software downgrade rights to certain systems ordered from Dell that were configured with Windows 8 Pro 64-bit OS from the factory. You can learn more about this here:
http://dell.to/UGBrpt
That said, you are free to purchase your own copy of Windows 7 64-bit and install it on this computer if you wish. I do recommend keeping the existing Windows 8 OS installed on its own partition and installing Windows 7 onto a separate partition. This is so if you need to call into Dell Support for any issue, they will need to work from within the Windows 8 environment, since that is how Dell originally configured the computer.
While you are on the site, leave feedback there as well,
Thank you for sharing your opinion. I can appreciate your dissapointment with a new operating system. I did not like XP, Vista, or Windows 7 when they first released. Until I am completely familiar with Windows 8, I will not be sold either. With each operating system, there is always a learning curve. I would even try checking the Microsoft website for downgrade options. Microsoft does offer software downgrade rights to certain systems ordered from Dell that were configured with Windows 8 Pro 64-bit OS from the factory. You can learn more about this here:
http://dell.to/UGBrpt
That said, you are free to purchase your own copy of Windows 7 64-bit and install it on this computer if you wish. I do recommend keeping the existing Windows 8 OS installed on its own partition and installing Windows 7 onto a separate partition. This is so if you need to call into Dell Support for any issue, they will need to work from within the Windows 8 environment, since that is how Dell originally configured the computer.
While you are on the site, leave feedback there as well,
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Review 10 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:MohitVerma019(Jammu)
Duration of Product Use:1-2 months
Level of Expertise:Expert
I use my PC for:Everyday Computing
Your Lifestyle:Student
Title:
Best product i ever had of dell
PostedMarch 6, 2013
Yes, I would recommend this product
Really... i must recommend this product highly... Adorable performance with great features in cost efficient manner... i just like this product very much .. One thing that attracted me more is the awsum battery backup upto 4:5 hrs along with 1 gb AMD graphics performance seen on windows 8.. Thanx.
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Review 11 for Inspiron 15R 5520
Overall Rating
Features
3
/
5
Performance
3
/
5
Value
2
/
5
Reviewed by:TumnusI use my PC for:Everyday Computing
Your Lifestyle:Professional
Title:
Difficult to buy
PostedMarch 4, 2013
No, I do not recommend this product.
A good laptop. Windows 8 takes getting used to but that's standard now. Pretty fast and easy to use.
Phoned to buy as there was a problem with my original order. Spent £40 on phone bills being passed from department to department. Tedious.
Response from Dell.comBy SaraTforDell, Customer Reviews, March 26, 2013
Hello Tumnus,
Thank you for your review. I am sorry that you had some troubles when placing your order. It is great to hear that you seem to be liking the laptop itself. Windows 8 definitely can take some getting use to. If you do need any extra information or tips on Windows 8, check out the support information we have available:
• Windows 8 Tutorial Videos: http://dell.to/PSe0Kw
• Windows 8 FAQ's: http://dell.to/10Sd6Qk
Thanks again!
-SaraT
Thank you for your review. I am sorry that you had some troubles when placing your order. It is great to hear that you seem to be liking the laptop itself. Windows 8 definitely can take some getting use to. If you do need any extra information or tips on Windows 8, check out the support information we have available:
• Windows 8 Tutorial Videos: http://dell.to/PSe0Kw
• Windows 8 FAQ's: http://dell.to/10Sd6Qk
Thanks again!
-SaraT
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Review 12 for Inspiron 15R 5520
Overall Rating
Features
3
/
5
Performance
3
/
5
Value
5
/
5
Reviewed by:mashudu(Northam)
Duration of Product Use:Less than a month
Level of Expertise:Average
I use my PC for:School
Your Lifestyle:Student
Title:
it has a great features
PostedMarch 4, 2013
No, I do not recommend this product.
i bought the laptop , it was perfect but whithin 3 days it did not want to run a statr up. since i sent it back to the shop .its not back yet. that was my first Dell laptop
Response from Dell.comBy JohnBforDell, Customer Reviews, March 28, 2013
Hey Mashudu,
Sorry to hear about the problems with your inspiron 15R. If theres anything we can do, Use the information below to contact us. The team members below will get you taken care of.
Please reach out to our Dell Support Team at:
• Dell Community Forums – New to the Community: http://dell.to/GY65Xz
• You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
• If you don’t have a Twitter account, you can also go to Dell’s Facebook Support Form: http://bit.ly/HlJ9LZ
A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.
Thank you. JGB
Sorry to hear about the problems with your inspiron 15R. If theres anything we can do, Use the information below to contact us. The team members below will get you taken care of.
Please reach out to our Dell Support Team at:
• Dell Community Forums – New to the Community: http://dell.to/GY65Xz
• You can contact our Dell Cares Team on Twitter (@DellCares): http://bit.ly/Hhh2SQ
• If you don’t have a Twitter account, you can also go to Dell’s Facebook Support Form: http://bit.ly/HlJ9LZ
A Facebook account is not required to use this form. You will be asked to provide your Name, service tag, email address and a brief description of the issue.
Thank you. JGB
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Review 13 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:rs1229(Texas)
Duration of Product Use:Less than a month
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Retired
Title:
I love it!
PostedMarch 3, 2013
Yes, I would recommend this product
I'm extremely pleased with both the features and the performance. The Dell Inspiron does what I hoped it would and more. I would definitely recommend it.
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Review 14 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:OcalaJoDuration of Product Use:1-2 months
Level of Expertise:Good
I use my PC for:Design/graphics
Your Lifestyle:Professional
Title:
Great slim, lightweight laptop
PostedMarch 1, 2013
Yes, I would recommend this product
Nice little laptop, so easy to cart around. Windows 8 was a lot easier to get used to than I thought it would. The only disadvantage I can see is that I'm used to used the ten-key pad to type numbers, but that was a choice I made to get the wonderful features, speed and power of this model. I think this laptop will be in my life for a long time (well, in tech years).
Have had absolutely no problems with this Dell 15R. I love the help features that are right at my fingertips. I lived with that help the first few days, and now just refer to it when I want to learn something new about my magic machine.
Just a great little computer for the price. I believe I couldn't have done better without spending twice the money.
Pros:lightweight, slim easy to carry like a book
Cons:no 10-key pad, no other cons--great design!
+1point
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Review 15 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
3
/
5
Value
4
/
5
Reviewed by:JeremyPC(TN)
Duration of Product Use:3-4 months
Level of Expertise:Expert
I use my PC for:Everyday Computing
Your Lifestyle:Parent
Title:
Works ok
PostedMarch 1, 2013
Yes, I would recommend this product
We bought this Oct 2012. In January we started having issues with the wireless disabling itself. Last week (Feb) the wireless totally stopped working and we had to buy a wireless adapter since we were a month out of our Parts Warranty. After some Googling, it looks like others have had the same issue. It would be nice to be able to get this replaced since it's only 4 months old. Otherwise, the computer works fine.
-1point
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Review 16 for Inspiron 15R 5520
Overall Rating
Features
1
/
5
Performance
4
/
5
Value
2
/
5
Reviewed by:Frustrated12(Austin, TX, USA)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:High Performance
Your Lifestyle:Professional
Title:
Buyer Beware
PostedFebruary 21, 2013
No, I do not recommend this product.
Although the processor performance on this machine is impressive, I have several complaints with the features installed on it.
1. The USB ports. Product descriptions and Dell support have stated numerous times that all 4 USB ports on this machine are USB 3.0 ports. However, only the ports on the left hand side actually appear to be USB 3.0. The 2 ports on the right side do not recognize my USB 3.0 Western Digital portable hard drive. After sending someone out to replace my motherboard, and the USB ports on the right side still did not recognize my USB 3.0 drive, the technician concluded that the problem must be software related. To date, no software of firmware update has been released to correct the issue. The USB ports on the right side still do not recognize my USB 3.0 drive.
2. The DVD drive. Sometimes it opens when you push the external button to open it, sometimes it doesn't. To get the drive to open when it's being finicky, you have to either do a software eject or reboot the system. The above-mentioned motherboard replacement did not correct the issue.
3. The wireless network card. Every other device I own, from both of my cell phones, to my Xbox, to my smart TV, have dual band wireless capability. This machine has only single-band capability, which, in this day and age, is pretty poor.
Most of my other complaints relate to the installed Windows 8 (which works like a beta version) and Dell's support site, especially as it relates to downloading an updating the drivers on the machine. Either the site won't allow me to download the drivers at all, or I'll get an error once the software finally downloads, forcing me to download the software again.
Pros:processor speed
Cons:usb ports, dvd drive, wireless network card, dell support site, windows 8
Response from Dell.comBy SaraTforDell, Customer Reviews, February 26, 2013
Hello Frustrated12,
I am sorry to hear about your frustrations with this machine. If you haven't already done so, I would advise that you get in contact with technical support for a follow up in the USB 3.0 concerns and the DVD drive. They may be able help you isolate the issue and trouble shoot the root cause. Please feel free to contact our technical support experts using the following options:
• Twitter (@DellCares): http://dell.to/Tgt5D7
• Dell Community Forum Laptop Board: http://dell.to/pwws14
-SaraT
I am sorry to hear about your frustrations with this machine. If you haven't already done so, I would advise that you get in contact with technical support for a follow up in the USB 3.0 concerns and the DVD drive. They may be able help you isolate the issue and trouble shoot the root cause. Please feel free to contact our technical support experts using the following options:
• Twitter (@DellCares): http://dell.to/Tgt5D7
• Dell Community Forum Laptop Board: http://dell.to/pwws14
-SaraT
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Review 17 for Inspiron 15R 5520
Overall Rating
Features
5
/
5
Performance
5
/
5
Value
5
/
5
Reviewed by:Leslie63(Fond du Lac, WI, USA)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Retired
Title:
My Inspirin 15R has all of the features I need and works great
PostedFebruary 21, 2013
Yes, I would recommend this product
I love it. I had Dell include Student Office 2010 software and all is working great. The only problem that I have is that my wife and daughter are using it that I don't always get a chance to use it. Les
Pros:windows 8 is great
Cons:none
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Review 18 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
4
/
5
Value
4
/
5
Reviewed by:william70Duration of Product Use:5-6 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Professional
Title:
Meets most standard demands, hardware is upto date.
PostedFebruary 20, 2013
No, I do not recommend this product.
Bought to hook up pc based scan tool for automotive needs as I am a mechanic, and its works very well. Do everything from facebook to watching movies and banking no complaints. HDMI is very nice since I sometimes use 32inch lg flatscreen as monitor.
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Review 19 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
2
/
5
Value
1
/
5
Reviewed by:MaureenO(Fredericksburg, VA, USA)
Duration of Product Use:3-4 months
Level of Expertise:Good
I use my PC for:School
Your Lifestyle:Professional
Title:
Laptop lasted 3 months
PostedFebruary 19, 2013
No, I do not recommend this product.
This is the fifth DELL laptop that we have purchased and after only three months, it has turned into a technical nightmare. It started making a loud beeping sound when turned on that could only be stopped by taking out the battery. First we were told it needed a new motherboard, now it might be a processor. This is a hardly used three month old laptop. It looks nice on my desk, but I can't do anything with it.
Response from Dell.comBy SaraTforDell, Customer Reviews, February 25, 2013
Hello MaureenO,
I am sorry to hear that you experienced issues concerning your new laptop. I pulled your service records and see that you were working with one of our technical support agents, and they were trying to get a hold of you to see if your issue was resolved. I hope everything is up and running. If you have any further questions or concerns, you can respond to the technical service agent you were working with, or you can reach out to us via Twitter- @DellCares (http://dell.to/Tgt5D7) or through the Dell Community Forums (http://dell.to/pwws14), whatever is most convenient for you. They would be happy to assist.
-SaraT
I am sorry to hear that you experienced issues concerning your new laptop. I pulled your service records and see that you were working with one of our technical support agents, and they were trying to get a hold of you to see if your issue was resolved. I hope everything is up and running. If you have any further questions or concerns, you can respond to the technical service agent you were working with, or you can reach out to us via Twitter- @DellCares (http://dell.to/Tgt5D7) or through the Dell Community Forums (http://dell.to/pwws14), whatever is most convenient for you. They would be happy to assist.
-SaraT
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Review 20 for Inspiron 15R 5520
Overall Rating
Features
4
/
5
Performance
4
/
5
Value
5
/
5
Reviewed by:Dominozz(NJ)
Duration of Product Use:Over 6 months
Level of Expertise:Good
I use my PC for:Everyday Computing
Your Lifestyle:Student
Title:
Great laptop for its value
PostedFebruary 18, 2013
Yes, I would recommend this product
I bought the 15R as a laptop for my dorm. I wasn't looking for anything special with the strong Dell desktop that I already owned so I bought this for its value, decent specifications, and its good reviews. This is my first laptop (being a desktop person) and I actually enjoy using it! The design is slick and sturdy, but an issue I have is the power button feeling kind of spongy - I fear it will break over time. Another issue is that the speakers are small and located on the bottom side of the laptop, so make sure they're uncovered when in use. The Intel i5 turbo boost is great on the battery life - using more of the processor when needed.
Pros:great value, nice design
Cons:power button spongy, small speakers on the bottom front side
+1point
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