Customer reviews for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English

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McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English

McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
2.6 / 5
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
3
2.6
 / 
5
(5 reviews) 5
2 out of 540%of customers recommend this
Customer reviews for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Review 1 for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Overall Rating 
5 / 5
5 / 5
Features 
5 / 5
5 / 5
Performance 
5 / 5
5 / 5
Value 
5 / 5
5 / 5
Customer avatarReviewed by:nwcoastalwabear
(Forks, WA)
Duration of Product Use:Over 6 months
Level of Expertise:Expert
I use my PC for:High Performance
Your Lifestyle:Professional
Title:

Works with ALL Computer Brands and Installs with Windows Explorer!

PostedAugust 9, 2013
Yes, I would recommend this product
I've been a long-term Dell customer and used McAfee for security for just as long. I have nothing but good things to say about McAfee Total Protection, it works seamlessly and takes up very little in the way of system resources. I've never had a problem online that wasn't immediately addressed, dealt with, and resolved within seconds. I've read a few of the previous posts in this review thread and can honestly say I'm perplexed. The Dell Download Locker is merely a storage spot where one can access their purchased software for download at any time. The only successful and sure-fire way to download your purchased products from your Dell Download Locker is with Windows Explorer. Other browsers seem to sit on password entry, I found this out the hard way (grin). With Windows Explorer, you can log right into your locker and download your software to any brand of computer you use. Whoever said things from the Dell Download Locker only work with Dell computers is absolutely 100% incorrect. I use Dell-purchased software in my locker for a desktop HP system, my old Dell 510 desktop, an old Cyberpower laptop, an original (before Dell even thought of purchasing the company) Alienware-built laptop, and an Acer netbook.
Response from Dell.comBy JohnBforDellCustomer ReviewsAugust 16, 2013
Hey NWcoastalwabear,

Thanks for taking the time to give the great rating and review on your McAfee Protection. We appreciate it! Enjoy!

Thanks again. JGB
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Review 2 for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Overall Rating 
1 / 5
1 / 5
Features 
4 / 5
4 / 5
Performance 
1 / 5
1 / 5
Value 
1 / 5
1 / 5
Customer avatarReviewed by:Skeeter21
(Texas)
Duration of Product Use:1-2 months
Level of Expertise:Expert
I use my PC for:Everyday Computing
Your Lifestyle:Professional
Title:

Don't waste your time and money

PostedJuly 29, 2013
No, I do not recommend this product.
I've had McAfee Security for the past 3 years and was very happy with it. When that subscription ran out I bought a new subscription.
McAfee is definately not what it used to be: my computer will not sleep or hibernate on its own and the speed for all applications has dramatically decreased.
Customer support is talking to someone in India who wants you to give them access to your computer so they can "fix" it. No thanks.
I am very dissatisfied and will never buy McAfee products again. My wife doesn't even use her laptop anymore since I installed this 2013 app on it because it is so slow.
This is a total waste of money. If you buy it anyway, be prepared for a lot of wasted time, too.
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Review 3 for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Overall Rating 
1 / 5
1 / 5
Features 
3 / 5
3 / 5
Performance 
3 / 5
3 / 5
Value 
3 / 5
3 / 5
Customer avatarReviewed by:Erictive452
(Rhode Island)
Duration of Product Use:Less than a month
Level of Expertise:Average
I use my PC for:Everyday Computing
Your Lifestyle:Professional
Title:

Does not download to non Dell products

PostedMarch 23, 2013
No, I do not recommend this product.
I bought the download version of the product and attempted to install it. I was unable to because the "Dell Download Locker" requires a service tag number from a Dell computer to register the purchase. I have an HP and would have appreciated a disclaimer that it wouldn't work on anything but a Dell. The order cancellation was difficult as well. I will never place an order with Dell again!!!
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Review 4 for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:charlie123
Title:

easy download, tricky install

PostedFebruary 5, 2013
Yes, I would recommend this product
I installed this product on two computers. I found with both that I had to install it twice even though I already had a version on my computer which had just expired. if you download and install once you may have the trouble I had. just restart and install it again and then it works just fine and great. you can log in and it extends your account for a year.
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Review 5 for McAfee Total Protection 2013 - Subscription license ( 1 year ) - 3 PCs - download - Win - English
Overall Rating 
1 / 5
1 / 5
Customer avatarReviewed by:Meggggs
Title:

Ugh.

PostedNovember 9, 2012
No, I do not recommend this product.
I'm not upset with the McAfee bit of this experience. McAfee customer support was great, and they were the ones who ultimately fixed the download. But from the beginning we had problems with Dell's downloadable McAfee software. The download failed repeatedly, and the emails from customer service were frustrating and repetitive. I finally gave up on them and contacted McAfee to see what they could do. Their customer support had to take remote control of my computer and remove the product that Dell had installed because it was corrupted (on BOTH of the laptops we tried the install on). We downloaded the product again from the McAfee website using the product key, and we FINALLY have working antivirus software a full week after starting this process. I don't plan on using the digital download process again from Dell.
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