Customer reviews for T-Mobile 4G Mobile Wifi HotSpot - Dell Only

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T-Mobile 4G Mobile Wifi HotSpot - Dell Only

T-Mobile 4G Mobile Wifi HotSpot - Dell Only
4.333 / 5
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
4.3
 / 
5
(3 reviews) 3
3 out of 3100%of customers recommend this
Customer reviews for T-Mobile 4G Mobile Wifi HotSpot - Dell Only
Review 1 for T-Mobile 4G Mobile Wifi HotSpot - Dell Only
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:Eastladebra
Title:

t-Mobile 4G Hotspot

PostedMay 30, 2012
Yes, I would recommend this product
I love it... Always 4G and amazingly fast. The only negative is that the battery needs to last longer, but you can get a good 4 hours out of it. Very Happy!
Pros:work, personal
0points
0of 0voted this as helpful.
Review 2 for T-Mobile 4G Mobile Wifi HotSpot - Dell Only
Overall Rating 
4 / 5
4 / 5
Customer avatarReviewed by:LivB
Title:

Great device, HORRIBLE CUSTOMER SUPPORT

PostedJanuary 18, 2012
Yes, I would recommend this product
This hotspot comes with 2 - 30 day passes to access internet. Passes to access internet were received 20 days later, as opposed to 10 days as stated. Without a pass you can visit only T-Mobile web site, so I bought a pass from T-mobile. Called Dell CS to ask about the passes and they sent me to T-Mobile!?!(I was told that Dell doesn't generate T-M0bile passes!) However, got them(from Dell!), like I said, later.
Self activation process didn't pass through (hotspot NOT smart enough to know its own serial number - wrong last digit). Activated by phone, w/ my own pass bought directly from T-Mobile(T-Mobile CS rep was prompt and efficient).
The HotSpot works great(got 4G everywhere, so far!).
Would highly recommend the device!(gave it only 4 stars due to Dell's HORRIBLE CUSTOMER SUPPORT)
+28points
29of 30voted this as helpful.
Review 3 for T-Mobile 4G Mobile Wifi HotSpot - Dell Only
Overall Rating 
4 / 5
4 / 5
Customer avatarReviewed by:Andrey2011
(Maryland)
Duration of Product Use:1-2 months
Level of Expertise:Good
Title:

it is working!

PostedDecember 22, 2011
Yes, I would recommend this product
This hotspot comes with 2 passes to access internet.
Item was shipped fast and arrived the next day. Passes to access internet were received 10 days later. Without a pass you can visit only t-mobile web site.
So I bought a pass from T-mobile.
Self activation process didn't pass through becouse hotspot smart enough to know its serial number, but due to some error do not show the last digit. Activated by phone.
Hotspot internal website. In IE you look at it though a keyhole: 2inch scrolable line. In chrome everything is OK.
I wanted to prohibit hotspot from accessing certain sites (windows update, acrobat update, etc), but there is no such setting.
At home, I have verizon 20mbit/5mbit, so this device is not fast :-), but it is doing its job on a go.
+14points
18of 22voted this as helpful.