I bought this in Dec 2011, it's now 7-2012. I have used it for image organizing and up till now pdf handling and merging etc. When I first installed paperport a message popped up offering an upgrade to some part of the pdf handling software. Since it did not say the version in paperport was a trial and would expire I ignored it. Now, after six months, anytime I try to rename, split or merge pdf files in paperport they have an enormous watermark across each and every page. I looked in paperport for upgrade options or an explanation there is none. I went to the url listed on the watermark nothing there. Went to Nuance, found nothing in the frequent questions but I did find out that after 90 days they want ten dollars for each support question. This was not cheap software, sorry I won't pay them ten bucks a question, I'll look elsewhere on the net and uninstall it if I don't find an answer. At this point I can't recommend this thing to anyone, it advertises pdf handling but apparently it's some sort of scam where that is concerned. The software has an update function, it keeps wanting to install the same 3-2012 update over and over and over...could this be part of the expired support stuff? Paperport also has a section to update scanner profiles, it doesn't work at all the server is always not found. I'm sorry, right now I can't say I think this is worth 90.00, I don't know if the more expensive versions do the same thing but right now I don't like it enough to spend anymore money on it.