Customer reviews for ZL4001-01ECU Executive Chair

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ZL4001-01ECU Executive Chair

ZL4001-01ECU Executive Chair
4.375 / 5
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
4.4
 / 
5
(8 reviews) 7
7 out of 888%of customers recommend this
Customer reviews for ZL4001-01ECU Executive Chair
Review 1 for ZL4001-01ECU Executive Chair
Overall Rating 
1 / 5
1 / 5
Customer avatarReviewed by:JLaud
Duration of Product Use:1-2 months
Level of Expertise:Good
Title:

Not a good chair for the money

PostedFebruary 16, 2012
No, I do not recommend this product.
First off I have bought alot of stuff from Dell for the past 7 years, I place an order for this because I needed a chair right away and it said 1-2 days to ship. The order didn't go through for like 8 days so when it did go through they said it takes 5 weeks to ship, so I called in to cancel it and they said ok they canceled it but they never did so I called again and they said just wait for my money to go back to my billing statement the next month. But a week later it was at my front door when I got home. I didn't want to deal with the trouble of returning it so I decided to assemble it. I've had alot of leather executive chair and this one was poorly made especially the handles. One of the handle (left one) was scraped really bad in the back end, it made me think is this product really new? I've install many chairs and this one just frustrate me so much, I make sure I read the direction in advance to install this but the left handle keep giving me problem, in the end I can't even fully screw the top screw in because it was totally stripped using the provided allen wrench, now I can't even take it out to replace it with the spare one. I've check amazon and some people are having the same problem. This is a really bad chair for the money, it's not even that comfortable. I've bought alot of chairs from officedepot for half the price that is way more comfortable. Dell makes good computer but after this experience I'll probably stop buying anything from dell. Avoid this chair if you can, the best way to buy a chair is to sit on it before you buy it and have a mean of easy return if it's poorly made.
0points
0of 0voted this as helpful.
Review 2 for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:KenQ
(home Office Troy, Ohio)
Duration of Product Use:1-2 months
Level of Expertise:Good
Title:

Great quality - easy to put together

PostedJune 2, 2011
User submitted photo
Yes, I would recommend this product
Great quality - easy to put together but follow the instructions where the arms are concerned! Took less than 15 minutes to put together and the packaging was excellent as well.
Pros:hardware/software support
0points
1of 2voted this as helpful.
Review 3 for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:LRLProductions
(California)
Duration of Product Use:Less than a month
Title:

Nice Captains Chair

PostedJune 23, 2010
Yes, I would recommend this product
I just got my chair today. Assembly was easy and straight forward. I noticed how comfortable it was the first time I sat in it. Soft and supportive. Just what a the doctor ordered for the long hours sitting in front of my video editor. Great chair for the money.
Pros:home office, screenwriting, Video Editing
+1point
2of 3voted this as helpful.
Review 4 for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:BDMcGrew
(San Diego, California)
Duration of Product Use:Less than a month
Level of Expertise:Expert
Title:

Nice...

PostedApril 14, 2010
Yes, I would recommend this product
The chair was warehoused close to me so shipping only took three days. It is packed very, very well! The box is hard to open as a result though. Everything inside is individually wrapped in protective foam. Assembly only took me twenty minutes. It would be much easier putting the back and seat together if there is a second pair of hands available. There are spare parts included and an hex wrench. Once assembled, the chair is very nice, comfortable and conforming. The leather is a bit stiff at first but after a short time it softened up. The back of the chair is just a bit lower that I would have expected for a chair like this, but I'm short, so it fits me good. And, the arms are just a bit higher than most chairs by 1/2" to 1". Overall, a very nice piece and I'd give it a eight or nine score out of ten for anyone who spends as many hours in front of the desk as I do.
+2points
2of 2voted this as helpful.
Review 5 for ZL4001-01ECU Executive Chair
Overall Rating 
4 / 5
4 / 5
Customer avatarReviewed by:RonnSue
(Michigan)
Duration of Product Use:Less than a month
Level of Expertise:Expert
Title:

good product

PostedJanuary 14, 2010
Yes, I would recommend this product
great comfort for long days in front of the desk
0points
3of 6voted this as helpful.
Review 6 for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:pcountryma
(Central Mid-West)
Duration of Product Use:Less than a month
Level of Expertise:Good
Title:

Excellent Chair

PostedOctober 14, 2009
Yes, I would recommend this product
The Executive Chair is constructed very well and is one of the most comfortable chairs I have owned. The assembly is simple and easy to understand. Extra parts were included, including the assembly tool. I was impressed with quality of this chair for the price.
Pros:in the office in my home, for an insurance company representative
0points
0of 0voted this as helpful.
Review 7 for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
Customer avatarReviewed by:dominator
(California)
Duration of Product Use:Less than a week
Level of Expertise:Good
Title:

Great Chair

PostedAugust 27, 2009
Yes, I would recommend this product
I have been using this chair for about a week and love it! It has a very nice, upright seating position but allows you to tilt and swivel as well. The chair has some very nice detail stitching as well. I looked at similar chairs at Staples that were double the price.
+9points
9of 9voted this as helpful.
Based on 1 ratings-only review
Ratings-only reviews for ZL4001-01ECU Executive Chair
Overall Rating 
5 / 5
5 / 5
1 out of 1 recommend this product