Customer reviews for Latitude XT2 XFR
Latitude XT2 XFR
Latitude XT2 XFR
Rating breakdown 7 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
3
1 Star
2
(7 reviews) 7
2 out of 729%of customers recommend this
Customer reviews for Latitude XT2 XFR
Review 1 for Latitude XT2 XFR
Overall Rating
Reviewed by:cbunting(USA)
Duration of Product Use:Over 6 months
Level of Expertise:Expert
Title:
Full of problems
PostedAugust 20, 2012
No, I do not recommend this product.
We have a fleet of about 25 of these, and they have all had broken display hinges (screws pull out of the hinge, tearing cables, etc) and have had to be sent back to depot for repair. Unfortunately the onsite support has been nothing short of worthless, the techs look at these XFR models like they are something out of a movie, and don't know how to begin to dissasemble them properly. I've had techs strip screws out and further damage, or just simply say they can't repair it, and we end up having to send them back to depot.
In addition, they are plagued with other problems. The touchscreen has phantom touching when the WWAN card is active, which makes the computer unusable. We had to disable the touchscreen completely to make these computers usable at all. A shame, because we purchased them due to this feature.
The touchpads are intermittent at best, and the pointer will often start moving on it's own, or fail to work.
Other than that, they have been reliable, but because of these major flaws, don't plan on purchasing unless you have time to send them back to depot every time the hinge breaks.
Pros:construction
0points
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Review 2 for Latitude XT2 XFR
Overall Rating
Reviewed by:LANGOD(Hawaii)
Duration of Product Use:5-6 months
Level of Expertise:Expert
Title:
hinge mount breaks out of screen
PostedFebruary 2, 2012
No, I do not recommend this product.
In six months over half of our deployed assets have failed due to the brass inserts for the hinge mounting screws in the screen breaking out, such that the lid splits apart and won't stay open. Truthfully, a tablet is not what we needed, but due to the procurement contract, this is what we have to deal with. A normal laptop hinge and the ability to downgrade to Windows 2000 to support legacy Programs of Record until they can be fully upgraded would have been ideal. Sad, because otherwise, the ruggedness of the solid state hard drives and processing speeds are excellent.
Pros:submarines
0points
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Review 3 for Latitude XT2 XFR
Overall Rating
Reviewed by:RedHummer(Houston TX)
Duration of Product Use:1-2 months
Level of Expertise:Expert
Title:
Would not buy another XT2/XFR again
PostedJune 29, 2011
No, I do not recommend this product.
Now with the XT2/XFR machine for 2 months, for sure, the support is good, you really get to talk to. But as for the field service repairs,and the depot, I am not happy with since it came to the point where they had to send me a new replacement notebook that is put together correctly. Had to replace mother board,and keyboard, ended up with all but the base plate and the HD drive replace on the first machine. As it stands right now, the rubberized backlighted keyboard is a real pain with work with since the space bar only works if you use the sides and not the center of the bar since it does not work in the center, design issue and all the rubberized KB are like this. Need the rubber KB for IP65 rating. My option: poor design on battery compartment, does not seal well, and spare battery must be mounted to back plate in order for it to work. Poor seals on I/O ports, looks unfinished since you can see the PC board. Bluetooth seems to have comparability with a number of Logitech devices, arm rest are rubber coated and resting them and trying to type is ruff on the wrist and ouch! on hairs on your wrist too! Battery life even with the 6 cell is short, lacking a handle,would be a nice thing to have on it. Required Dell Batteries, no knock off types, required Dell power cable or it will not work either (had a chip in the power cord to ID the DELL approved power adapter).
My last Notebook was the CF-19 that I handed down to get this Dell, big mistake, the Panasonic CF-19 cost less, has a great battery life, tougher and has a handle to get it by. If I can get the chance to replace this notebook again, it will be with another CF-19 by Panasonic. Sorry Dell, this machine needs more design work.
Pros:field programming., outdoor environment, industrial applications
+6points
6of 6voted this as helpful.
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Review 4 for Latitude XT2 XFR
Overall Rating
Reviewed by:LPRGuy(CA)
Duration of Product Use:Over 6 months
Level of Expertise:Good
Title:
Don't Buy this Junk
PostedAugust 6, 2010
No, I do not recommend this product.
Since the beginning of the year,the XT2 has had three fatal battery errors, the motherboard has been replaced, the stylus pen holder has failed, and I continuously get USB hub power surge messages. Ruggedized? I have no confidence in my XT2.
+60points
73of 86voted this as helpful.
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Review 5 for Latitude XT2 XFR
Overall Rating
Reviewed by:RaiinMedia(Brooks, Alberta)
Duration of Product Use:5-6 months
Level of Expertise:Expert
Title:
GPS NOT and ISSUE.
PostedJuly 22, 2010
Yes, I would recommend this product
I want to comment on how GREAT this notebook, through our testing (which is quite intense) it has endured -30c Conditions booting up like a champ, 10 drops from 3-5 feet, a fall down the stairs and fall off a moving truck. Not a scratch on this beast, its really great, touch works fantastic and so does GPS!
Some have mentioned that GPS was an issue, but we found using thirdparty software (FransonGPSGate) we could convert the "propritary" gps signal into a 100% usable NEMA GPS signal. Mind you this is something Dell needs to look into.
If your thinking/wondering if this is going to be strong enough 100% yes!
Absolute Recommend.
Pros:software development, field use
+10points
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Review 6 for Latitude XT2 XFR
Overall Rating
Reviewed by:NicWood(London)
Duration of Product Use:1-2 months
Level of Expertise:Good
Title:
First two months..
PostedJuly 13, 2010
Yes, I would recommend this product
Well this unit certainly looks different to anything else I’ve had.
As an IT Contractor I’m on the road all the time, and I wanted a unit that could be used in as many places as possible. The SSD drive is great and very fast. The covers over all outlets many not be to everyone's liking but they do keep the dust and crud out of sensitive places and although they can get in the way sometimes (for example the power cover has to be held up when putting the laptop down as it opens slightly too far and keeps the laptop off the desk).
As an IT Contractor I’m on the road all the time, and I wanted a unit that could be used in as many places as possible. The SSD drive is great and very fast. The covers over all outlets many not be to everyone's liking but they do keep the dust and crud out of sensitive places and although they can get in the way sometimes (for example the power cover has to be held up when putting the laptop down as it opens slightly too far and keeps the laptop off the desk).
I have Windows 7 64 bit installed and this makes the touch screen an absolute joy to use. My long train journeys now allow me to watch feature films or downloads from BBC iPlayer (this does drain the battery though) but the trains have power outlets if I need them. Windows Media Centre takes on a whole new life when you can use fingertip control to move around the screen and navigate your way around. A word of warning though, don’t be surprised if you end up poking your other LCD monitors instead of using the mouse, its very easy to forget that touch screens are not common place yet.
I use Microsoft OneNote quite a lot now, and this (whilst taking some getting used to) means I don’t carry pen and paper into meetings any more. The inbuilt stylus is a great tool and allows me to write and OCR quite quickly. Im glad it does not have a battery like my last Compaq tablet.
Presentations with PowerPoint and PPTPlex (from Microsoft Office Labs) make ‘death by PowerPoint’ a thing of the past!
I have had a few issues with reliability, but DELL engineers have always been a phone call away (even in the evenings) and this extra level of support means I’ve never had to wait too long.
Whilst this is not an iPad killer, (unless your planning on dropping it on the iPad) it is a very useful way of working. The XFR is a little bigger than its XT2 model, but in my mind its worth it to get the extra ruggedness (OK it does look ‘cool’ IMHO as well).
Its fast to boot up (with SSD) is very quick to use and I am a convert to touch screen. I think the biggest issue for anyone buying this type of machine is the fact that its quite difficult to see them before you buy (DELL sales even suggested I went to TESCO’s to see one ??? – possibly with my weekly shopping ?)
I don’t work for DELL or Microsoft before you ask, but do have lots of their products around the home and office.
In summary, excellent performance, fantastic support from the DELL team in Scotland, great looks, and once you have a tablet, you wont want to go back to non-touch screens…
Pros:streaming video, presnentations, ms office, sharepoint 2010
+26points
31of 36voted this as helpful.
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Review 7 for Latitude XT2 XFR
Overall Rating
Reviewed by:Gshearer
Title:
XT2 overall rating,
PostedJune 21, 2010
No, I do not recommend this product.
I'm a helpdesk technician for the local Government in my area and we ordered 2 of these laptops with GPS modules and were unsuccessful in getting the GPS to work. The GPS module showed up in device manager as COM port 6. I configured the Baud rate and started Microsoft Streets and Trips 2010 and once I enables GPS within the program and an error showed up saying my GPS might not be a NMEA 2.0 compatible device. I've been in contact with Dell support, a special group/team of people that works close with the engineers and manufactures on new Dell products to work out bugs. So far I was sent a new USB board to install in the 2 laptops because I was told that some of the laptops comming from the manufacture had the wrong USB board in them. The new ones looked exactly like the old ones, right down the the part numbers. I sent both USB cards and an XT2 back to dell so they can do some testing. This is that the last email says from dell, "So, the GPS is doing the same thing in both streets and trips and in google earth (which can now use GPS). I am thinking that on the card either connector will do the same thing. At least that is what I am seeing. We are now trying to chat with the GPS manufacturer as the camera works fine." Anyway for now I wouldn't recommend buying one because of the GPS functionality doesn't work. Everything else on the laptop seems sound except I don't like the front clasp to open the laptop, nor do I like the way you open the little doors to expose the laptop USB, NIC, VGA, ports ect, because I think it will break easily.
+62points
74of 86voted this as helpful.
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